Registered and logged in user can access the services closed, inaccessible to others.
Only a valid e-mail, which is the identifier of your account on Sucams.
We recommend not to use the service when registering e-mail addresses: You can change a job, and with Sucams, we hope you will stay forever.
If you do not leave accurate contact information, you can not recover the password on your account, and possibly permanently lose access to the content you downloaded.
If you do not confirm your e-mail within 7 days, your account will be temporarily deactivated, but all content associated with it, will be stored on our servers in a latent form for another 30 days. You can easily restore your account and your videos during this period: it is necessary to log on Sucams with your e-mail (login) and password sent to your e-mail.
If you do not leave accurate contact information:
Login to Sucams, navigate to the section «Profile» and follow the prompts.
Click on the button«Log» the top right corner of the page, in the the window that appears, select the« Recover password», in the window that appears, enter e-mail registration and follow the instructions that we will send to the specified e-mail.
In any case, check the correctness of the data that you are trying to access.
If you have sure that you are using an invalid e-mail account Sucams, try to recover the password for your email address, and if this is not help — Please describe your problem to our support team.
If you find a letter from Sucams folder «spam» (Spam), please report the problem as soon as possible our support.
Take a look here. At the bottom there is a link to delete your account.
After removing your account and all videos uploaded by you are marked as deleted. After that it will be impossible to find them through the search and posmoret - as Sucams, as well as on other sites where they were placed embedy (videoplera code) with your videos. Within 30 days after you cancel the removal and restore access to your account and all its contents.
After 30 days after the removal of all of your account data will be deleted from the server Sucams permanently.
If you delete your account from the moment it took less than 30 days, & nbsp; may log on Sucams usual way and your account will automatically be restored (and will also be available all the videos uploaded by you).
If after removing the account has been more than 30 days, recovery is impossible.
Perhaps you have violated one of the points of the User Agreement,which must comply with the registration on our website. To clarify the reason for blocking an email Support service.
Please let us know about it in front of each material to the right there is a button "quality control". Click on it and follow the instructions. If you want can make a message more familiar way and send us e-mail: email@example.com
Take a look at this section and send a notice of infringement of your rights through a special form, we will face it.
Rather, you should adblocker.
Sucams exist on income from video in the player (and only in the player, banner ads, pop-up windows, contextual ads on our site and never will). Users watching advertising – and it allows us to keep the equipment and specialists, store video player improve and produce apps for smartphones. It would be fair if these users and will have access to all features of the site and those who use ad blocker – no.
So what to do?
Please disable advertising. Or at least add our site to the exceptions in its settings.
If you are not worth advertising blocker, but you get the message about this, please contact our support team.
If the video does not play, there are several ways to solve the problem. We recommend to start with the first, the most simple:
1. Refresh the page using the F5 key.
2. If the video does not start to play or all too often gets in the partial content, put it on pause, to look after a few minutes.
3. Watch the video in lower quality if available. To do this, click in the player on the button in the form of gears and select «traffic Savings».
4. Increase the performance of the browser:
- check whether you have the latest version of the browser installed;
- close all other tabs, they might be slow loading video;
- clear your cache and cookie files.
5. If these methods do not help, try to watch the video after a certain time, or let us know at firstname.lastname@example.org.